..., responsiveness is an antecedent to resilience, enabling firms to recover and maintain performance in volatile environments (Nikookar and Yanadori, 2022b ; Morgan et al., 2023). As firms endure and recover from disruptions, they engage in both prospective and reflective learning that refines...

.... Practical implications Since, smart parts are the future of logistics systems, managers need to worry about the combination of human and smart parts, resulting design challenges, the learning effects of interacting smart parts, and possible exacerbation of the bullwhip effect. In doing so, the paper...