... Collaboration Performance management Complexities Several researchers have studied paradoxes and tensions that apply to the performing, belonging, learning and organizing categories, building on the work of Smith and Lewis (2011) . Performing paradoxes address goals in organizations...

... and performance management as well as its potential effects on customer relationship management. Practical implications – The study presents implications for logistics provider managers regarding how the observed PBC challenges can be overcome. Originality/value – The study unearths several challenges...

... Supply chain management Performance management Over the past quarter century, supply chain integration (SCI) has been called “the ultimate core capability” (Fine, 1998) and the “enabler of winning business models” (Lyons, 2003). Central to the success of SCI is a coordinated approach to design...

...Uwe Zybell Purpose The purpose of the research is to shed light on the question of how elements of a partnership system interact to provide a basis for an enhanced performance management framework. Design/methodology/approach A structured literature review is followed by a longitudinal case...

... Performance management Pay for performance Support expenditures of a weapon system, including logistics, exceed the costs of development and production by two or three times (Flint, 2007). In total, the US Department of Defense (DoD) spends more money on repairing weapon systems than on buying new...

...‐procurement. © Emerald Group Publishing Limited 2013 E‐procurement Balanced scorecard E‐procurement auction success factors Performance management Electronic business via the internet has great potential to transform the way business is conducted. Electronic business has the capability...

... and exceptions. Originality/value This is the first study to view the relationship between SCRM, agility/robustness, and performance. © Emerald Group Publishing Limited 2012 Strategy Supply chain Risk management Supply chain management Agility Robustness Performance management...

...Helena Forslund Purpose Logistics service providers (LSPs) are important actors for creating logistics performance in supply chains. However, there is little previous research on how they handle the performance management process. The purpose of this paper is to explore the handling...

... cooperations and shows their interrelation with both governance and performance. © Emerald Group Publishing Limited 2011 Conflict resolution Corporate governance Servicing Performance management Innovation Based on this differentiation, it can be concluded that conflict is both good...

...Richard R. Young Edited by Wolfgang   Kersten , Thorsten   Blecker , and Matthias   Meyer . Supply Chain Performance Management: Current Approaches . Berlin : Erich Schmidt   2009 . , ISBN: 9‐783503‐120475   €69.00 Vol. 11 © Emerald Group Publishing Limited 2010...

... of the moderating effect of supply chain integration barriers on the relationship between integration drivers and firm performance. © Emerald Group Publishing Limited 2009 Integration Supply chain management Performance management Integration is now widely considered the core of successful...

...Helena Forslund Purpose The purpose of this paper is to explore how the performance management (PM) process may be affected by the design and contents of logistics service performance (LSP) contracts between customer and supplier. Design/methodology/approach A case study of four manufacturing...

...Helena Forslund; Patrik Jonsson Purpose The purpose of this paper is to explore how to integrate the performance management (PM) process of delivery service in customer/supplier dyads. Design/methodology/approach The paper is based on a multiple case study of six customer/supplier dyads...

... studies of the “mechanisms” of the dyadic order fulfillment process were found, the results can be valuable to both customers and suppliers. © Emerald Group Publishing Limited 2006 Logistics data processing Order processing Performance management This paper focuses on the “dyadic...

... basis, we use judgment and inductive reasoning to develop the flexible logistics program construct. Supply chain management Flexible manufacturing systems Performance management Bower and Hout (1988) assert that managing time or in other words reducing order cycle time, allows firms...

... . Supply chain management Mobile communications systems Performance management Time‐based management Demand management Denmark The field of supply chain management (SCM) has been often criticized for its lack of external validity by academia and practitioners (e.g. Otto and Kotzab, 1999...

... to make the intangible more tangible. © MCB UP Limited 2002 Supply chain Intangibility Performance measurement Quality Performance management The purpose of this paper is to share our thoughts and actions to date in measuring and managing performance in the editorial supply function...