Keywords: Performance measurement (quality)
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Journal Articles
Journal Articles
Journal Articles
International Journal of Physical Distribution & Logistics Management (2006) 36 (3): 192–209.
Published: 01 March 2006
... factors adapted from Antony et al. (2002) and Ahire and Golhar (1996) , in this study are as follows: Technology led strategy Quality Total quality management Logistics data processing Performance measurement (quality) 1. Top management leadership. Top management...

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