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Keywords: Psychological contract theory
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Journal Articles
Retaining gig workers in errand delivery logistics: the role of psychological contracts and perceptions
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International Journal of Physical Distribution & Logistics Management (2026) 56 (2): 195–223.
Published: 08 October 2025
...Yanfeng Liu; Lanhui Cai Purpose This study aims to explore how errand delivery companies/platforms can retain professional errand gig workers. Design/methodology/approach The research introduces a novel theoretical framework based on Psychological Contract Theory and Psychological Perception...
