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Keywords: Relationship commitment
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Journal Articles
The impact of power and relationship commitment on customer integration: a replication and extension
International Journal of Physical Distribution & Logistics Management (2022) 52 (3): 238–260.
Published: 18 March 2022
...Min Zhang; Xiande Zhao; Baofeng Huo; Barbara Flynn Purpose This study aims to examine the relationships between power, relationship commitment and customer integration by replicating and extending Zhao et al. (2008) in China and the USA. Design/methodology/approach This study collects...
Journal Articles
International Journal of Physical Distribution & Logistics Management (2015) 45 (9-10): 887–912.
Published: 05 October 2015
...Dr Shong-lee Ivan Su; Baofeng Huo; Chen Liu; Mingu Kang; Xiande Zhao Purpose – The purpose of this paper is to develop a theoretical framework involving dependence, relationship commitment, logistics outsourcing and service quality to exhibit the roles of the relational factors involved...
