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Journal Articles

The challenge of remanufactured products: the role of returns policy and channel structure to reduce consumers' perceived risk

Ilenia Confente, Ivan Russo, Simone Peinkofer, Robert Frankel
Journal: International Journal of Physical Distribution & Logistics Management
International Journal of Physical Distribution & Logistics Management (2021) 51 (4): 350–380.
https://doi.org/10.1108/IJPDLM-03-2020-0089
Published: 24 March 2021
...Ilenia Confente; Ivan Russo; Simone Peinkofer; Robert Frankel Purpose While remanufactured products represent an increasingly researched phenomenon in the literature, not much is known about consumers' understanding and acceptance of such products. This study explores this issue in the context...
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