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Keywords: Return policy leniency
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Journal Articles
International Journal of Physical Distribution & Logistics Management (2021) 51 (4): 350–380.
Published: 24 March 2021
... of the theory of perceived risk (TPR), investigating return policy leniency and distribution channel choice as potential factors to foster remanufactured products' sales. Design/methodology/approach This research utilizes an experimental design composed of a pre-test and a scenario-based main experiment...
Includes: Supplementary data
