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Keywords: Service delivery
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Journal Articles
Horizontal cooperations between logistics service providers: motives, structure, performance
Available to Purchase
International Journal of Physical Distribution & Logistics Management (2011) 41 (6): 552–575.
Published: 12 July 2011
... and Kotabe, 2005 ; Kale et al., 2000). © Emerald Group Publishing Limited 2011 Horizontal cooperation Logistics service provider Cooperation types Service delivery Germany The rise of complex and global supply chains and the growing intensity of competition continuously...
Journal Articles
The moderating effects of technological and demand uncertainties on the relationship between supply chain integration and customer delivery performance
Available to Purchase
International Journal of Physical Distribution & Logistics Management (2011) 41 (3): 253–276.
Published: 19 April 2011
... integration will be positively associated with customer delivery performance. Supply chain management Demand Service delivery Customer services quality Automotive industry Taiwan The positive impact of supply chain integration on delivery performance has long been recognized by the logistics...
Journal Articles
Service supply chain management: A survey of lean application in the municipal sector
Available to Purchase
International Journal of Physical Distribution & Logistics Management (2011) 41 (3): 277–295.
Published: 19 April 2011
... the lean philosophy in the public sector from a service supply chain perspective. Lean production Productivity rate Supply chain management Service delivery Denmark Research in supply chain management (SCM) is approached from different disciplines: logistics, purchasing, transportation...
