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Keywords: Service factory
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Journal Articles
International Journal of Physical Distribution & Logistics Management (2012) 42 (6): 544–561.
Published: 06 July 2012
...). For effective customer‐relationships the whole value‐creation configuration of both views must be understood and dealt with (Vargo, 2009). Distribution management Logistics management Service factory Lernstatt Contract logistics Business model Logistics service providers Drawing the picture more...
