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Keywords: Service performance
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Journal Articles
International Journal of Physical Distribution & Logistics Management (2023) 53 (4): 467–488.
Published: 12 January 2023
...Haidi Zhou; Qiang Wang; Liang Wang; Xiande Zhao; Gengzhong Feng Purpose The authors investigate how logistics digitalization affects two types of third-party logistics (3PL) performance: financial performance and service performance. In particular, the authors explore the mediating role...
Journal Articles
International Journal of Physical Distribution & Logistics Management (2020) 50 (9-10): 809–831.
Published: 11 November 2020
... bundling strategies and subsequent effect on service performance. Design/methodology/approach Using cross-sectional survey data collected from a sample of 216 respondents of Indonesia's container terminals, this study used structural equation modeling (SEM) to test the hypothesised relationships...
