... Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Digital transformation Smart manufacturing Supply chain structure Relational arrangement Servitization Business performance Digital transformation signifies a profound and hastened transition...

... of distribution channels. Investigating this rather new phenomenon, the purpose of this paper is to provide an initial understanding of the implications of servitization for manufacturers’ global business-to-business (B2B) distribution. Design/methodology/approach The aim is to elaborate service-dominant...

...). Christopher (2011, p. 3) defines SCM as: © Emerald Group Publishing Limited 2014 Service-dominant logic Networks Servitization Value propositions Solutions Truck industry It is suggested that manufacturers should “move downstream” to get closer to their customers, create greater value...

... Hsien Liu can be contacted at: yangsh@ms16.hinet.net © Emerald Group Publishing Limited 2014 Reverse logistics Product service system Servitization Service-dominant logic Supply chain collaboration FP6 The customer is always a co-creator of value. FP7...

... Emerald Group Publishing Limited 2012 Repertory grid technique Qualitative methods Manufacturer‐supplier relationships Servitization Supply chain management Supplier relations To further our knowledge of supply chain management (SCM), research needs to be based on a balance...