...Hannu Yrjo¨la¨ Electronic grocery shopping (EGS) with direct home delivery is gradually becoming an option for busy families. The early EGS operators offer service built on top of the traditional grocery shop and the Internet is only used as a communication tool to transmit the customer order...

.... © MCB UP Limited 2001 Internet Shopping Grocery Transportation method Home delivery is not a new service in the grocery business. In fact, the Internet has just helped to reintroduce an old service. The Internet has had an enormous effect on the ordering process, making...