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Keywords: Universities
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Journal Articles
International Journal of Physical Distribution & Logistics Management (2001) 31 (7-8): 520–537.
Published: 01 September 2001
... developments. However, Koch and Fisher (1998) express skepticism about the efficacy of TQM in a university setting for three reasons: Koch and Fisher (1998) acknowledge the importance of such accomplishments because of their “potential to release badly needed resources for other important tasks within...
