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The Czech Republic, like many countries in Central and Eastern Europe, has a tremendous task ahead in transforming its economy, and the individual enterprises that contribute to it, into a competitive, modern, economy. This requires a major attitude change for most organisations and requires skills and experience which are significantly under‐developed. Change is starting to happen and the techniques of industrial engineering are being harnessed to facilitate organisational change. Outlines the transformation required, the approach and the steps being taken, and the supporting and facilitating processes providing the necessary knowledge and expertise.

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