One of the key responsibilities of today’s managers is to develop the skills of their people. In a large organisation, there may be a human resources or personnel division to facilitate this process (although increasingly this is one of the responsibilities being passed down to the line manager); in the smaller organisation, the manager will almost certainly be left very much on his or her own. In this wide‐ranging guide, Alan George looks in turn at a range of training methods, from traditional courses to work‐based learning and explains step‐by‐step the process of planning and providing necessary and appropriate learning and development opportunities. This covers:
the identification of training needs;
selecting suitable training events;
using open learning to best effect;
helping people learn in the workplace;
assessing learning outcomes;
developing a learning organisation.
This book is aimed at practicing managers and aims to give them the confidence to be people developers through an understanding of the basic principles of training and development.
