Work Study and Design in Hospitals

I wish to make three points at the start of this talk. Firstly the views expressed are generally my own and are not necessarily those held by hospital authorities. Secondly, I have assumed that I am talking to an international work study audience and not a hospital audience. Thirdly, work study has been introduced extensively to the hospital field only within the last three years and the achieved contribution to the planning of new hospitals is still quite limited. This short talk is therefore a review of the progress and problems encountered in applying the normal techniques of work study to design work in a new field of considerable complexity rather than an elaborate exposition of new techniques.