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The subject of videoconferencing is raised periodically within many organizations – especially those with a geographically‐spread organization (head office and a number of divisions or branches). Many of these organizations investigate videoconferencing at regular intervals. Each time the subject is raised (after a director has seen a demonstration at a conference or read about it in Technology Guardian or the Financial Times!), the approach is normally to examine currently available technology and provide costings for a videoconferencing project. Generally, these costings have been high enough to discourage further interest – but those responsible for such analyses have always known that there would come a time when the costs of the technology would come down to a level at which videoconferencing would become affordable. Are we there yet?

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