Hospital capacity management based on the queueing theory Available to Purchase

Otavio Bittencourt is an Assistant Professor at Federal University for Health Science of Porto Alegre. He is a Postdoctoral fellow at McGill’s Desautels Faculty of Management, a Doctorate of Production Engineering, a Master’s Degree in Management, and a Bachelor of Business Administration at Federal University of Rio Grande do Sul. He has experience in management and academic, focusing on healthcare management, strategic planning, cost management, and service operations management.

James McGill Professor Vedat Verter currently serves as Editor-in-Chief of Socio-Economic Planning Sciences. He is the Founding Director of the Canada-wide NSERC CREATE Program on Healthcare Operations & Information Management. He serves as the Director of the McGill MD-MBA Program. Since 2012, he has served as the Associate Director (Health) of the Marcel Desautels Institute for Integrated Management.

Morty Yalovsky is an Associate Professor of Management Science at the Faculty of Management, McGill University. He is the Associate Dean Academic at McGill University, and an Area Coordinator of Operations Management at Desautels Faculty of Management. He had several positions at McGill University, such as the Vice-Principal (Administration and Finance) and the Dean of Continuing Education.