Validation issues of a performance management system for design: three case studies Available to Purchase

Paula Görgen Radici Fraga is a PhD student at the Federal University of Rio Grande do Sul (UFRGS) (2016), master in design (2016), specialization in controlling (2009) and graduation in business administration (2007) from the same institution. She develops researches in the areas of design, management, strategy, indicators, instructional design, among others.

Maurício Moreira e Silva Bernardes is an associate professor at the Federal University of Rio Grande do Sul (UFRGS) in Brazil and vice director of the product development center at the university's school of engineering. He holds a BA in civil engineering, an MSc and a PhD in construction management and a postdoctorate degree in design from the IIT Institute of Design in Chicago. Maurício Bernardes' research areas include project and design management, design methods and product development. He is also the coordinator of the ICD project that aims at enhancing the competitiveness of the Brazilian industry through innovative solutions and design management.

Julio Carlos de Souza van der Linden graduated in industrial design from the Federal University of Pernambuco (1980). He has a master's, doctorate and postdoctoral degree in production engineering from the Federal University of Rio Grande do Sul (UFRGS, 1999, 2004 and 2008). He is an associate professor of the department of design and graphic expression (DEG), Faculty of Architecture of UFRGS, where he works in the undergraduate courses in product design and visual design. He is a permanent professor of the postgraduate program in design of the School of Engineering and of the Faculty of Architecture of UFRGS, being a master's and doctoral advisor. As a researcher, he is vice-coordinator of the UFRGS Institute of Innovation and Competitiveness (IICD https://www.ufrgs.br/iicd/), where he coordinates the Laboratory of Design, Culture and Innovation (LDCI https: // www. ufrgs.br/ldci/) and Product Development Center (NDP https://www.ufrgs.br/ndp/).

Darli Rodrigues Vieira, PhD, is a professor of project management at the University of Quebec in Trois-Rivières (UQTR). He is currently the head of the management department and Director of the master program in project management at this university. He also holds the Research Chair in management of aeronautical projects. His current research focuses on project management, logistics chain management, strategy and management of operations and management of MRO (maintenance, repair and overhaul).

Milena Chang Chain is a doctor of business administration (DBA) candidate and also holds the Research Chair in management of aeronautical projects at the University of Quebec at Trois-Rivières (UQTR). She holds a degree in production engineering from the Catholic University of Paraná (PUC-PR) and a degree in business administration from the Federal University of Paraná (UFPR). She also holds an MBA in logistics management systems from the UFPR.