Big data analytics capability for competitive advantage and firm performance in Malaysian manufacturing firms

Chu-Le Chong, PhD, MA, BA Management, is lecturer of the Faculty of Accountancy, Finance and Business at the Tunku Abdul Rahman University College. She teaches operations management, inventory management, global sourcing, warehousing and distribution channels. Her research areas are in operations management (manufacturing and services); information systems management and supply chain management involving sustainability, logistics, cross-functional involvement, resources-capabilities and performance measurements. She has several publications worthy of at least 80 citations. She has served as a peer reviewer for international publications.

Siti Zaleha Abdul Rasid, PhD, MBA, BSc Accounting, was professor in accounting at the Azman Hashim International Business School, Universiti Teknologi Malaysia (UTM). She is also ssociate Member of the Malaysian Institute of Accountants and Member of the British Accounting and Finance Association. She has also served as research panelist for the Chartered Institute of Management Accountant (CIMA) Center of Excellence Southeast Asia. Dr Siti Zaleha was actively involved in research activities and has authored and co-authored many articles and research papers in journals, conference proceedings and technical reports. Her research interests are management accounting, performance management, corporate governance and the role of technology in accounting.

Haliyana Khalid obtained her PhD in Computing, with specialisation in Human Computer Interaction from Lancaster University, UK. She is professional member of Association Computing Machinery (ACM) and myHCI-UX. She holds a professional certificate in marketing (CPM, Asia). The combination of IS, UX and marketing knowledge, plus her strong passion in social media has led her to actively involved in research and consultancy in digital user experience. She is a webmaster, digital content strategist and developer. She also has experience in managing ERP project prior her appointment in AHIBS.

T. Ramayah is currently Professor of Technology Management, School of Management, Universiti Sains Malaysia, Visiting Professor Minjiang University (China), Universiti Malaysia Sarawak (UNIMAS), Universiti Kebangsaan Malaysia (UKM) and Universiti Teknologi MARA (UiTM), Adjunct Professor at Sunway University, Universiti Tunku Abdul Rahman (UTAR) and Universiti Tenaga Nasional (UNITEN), Malaysia. He has an h-index of 95 and citation of 36,691 in Google Scholar and i-10 index of 470, his h-index in SCOPUS is 54, with 11,006 citations while his h-index in ISI/Clarivate is 42 with 7,327 citations.