This study focuses on the government service sector in service ministries in KSA. It aims to investigate the relationship between artificial intelligence (AI) technologies and human resources (HR) economics.
A survey of 364 individuals working in the government service sector in service ministries in KSA was conducted. SPSS was used to evaluate the data and test the research variables.
The study reveals that AI technologies have a positive impact on HR economics.
While general discussions on AI in HR are prevalent, this study offers a pioneering empirical investigation into the quantifiable economic impacts of distinct AI technology dimensions on key HR economic outcomes (choice strategy, training and development, performance evaluation) specifically within the government service ministries of KSA. This granular, evidence-based focus on HR economics within a critical public sector digital transformation context addresses a significant knowledge gap and provides a novel, empirically-grounded contribution to a field often dominated by conceptual or broader private-sector analyses.
