In Focas

In Focas

A telephone system is one of the biggest single costs that an average company faces over five years after wages and property rental, according to business consultant FOCAS. "Yet despite this, the decision regarding which telephone system to select is often left in the hands of non-technical personnel such as the office manager", it adds. "With the rise in the level of both choice and sophistication of modern telephone systems, this selection process can be fraught with difficulty. In particular, non-technical customers can often find themselves being sold a system that is completely unsuitable for their needs if they aren't armed with the correct information." FOCAS (www.focas.info) is a new, free online service designed to enable SMEs to make informed decisions about telecoms solutions and suppliers. It is claimed to be the first service of its kind to provide a nationwide resource that helps companies simply and painlessly select the right telephone system for them and then locate an accredited local dealer to install it.