... to performance measurement, such as the balanced scorecard and activity‐based costing. However, benchmarking is still a lagging indicator, based on yesterday’s measures. While attempting to benchmark and identify current best practice, an organisation’s competitors may be leapfrogging in the performance stakes...

...Anna Baines Presents activity‐based costing as an alternative approach to traditional forms of cost control. Demonstrates how costing of this kind can be used for a number of purposes, for instance product costing, and as a means of analysing and improving business performance. Suggests...