...Obafemi Olekanma; Christian Harrison; Adebukola E. Oyewunmi; Oluwatomi Adedeji Purpose This empirical study aims to explore how actors in specific human resource practices (HRPs) such as line managers (LMs) impact employee productivity measures in the context of financial institutions (FI) banks...

...Shailesh Rastogi; Jagjeevan Kanoujiya Purpose The purpose of the study is to explore the association of disclosures for the performance of banks in India. Design/methodology/approach Panel data analysis (utilising static and dynamic models) is applied on the data of 34 Indian banks (for time...

...Amina Buallay Purpose The purpose of this paper is to provide a comparison between manufacturing and banking sectors with regards to the level of sustainability reporting (environmental, social and governance (ESG)) and its impact on operational, financial and market performance. Design...

...Sarah Beatson Nartey; Kofi A. Osei; Emmanuel Sarpong-Kumankoma Purpose The purpose of this paper is to provide a total factor productivity index for the African banking industry. It also investigates the impact of some internal and external determinants affecting bank productivity. Design...

... of this paper is to perform a critical analysis of the relationship between small- and medium-sized social enterprises (SMSEs) and banks. Based on the conceptual framework for the analysis of SME’s credit availability developed by Berger and Udell (2006), this study aims to contribute to the current debate...

...Ioannis E. Tsolas Purpose The purpose of this paper is to provide a framework for evaluating the overall performance of bank branches in terms of profitability efficiency and effectiveness. Design/methodology/approach Applying a two‐stage DEA model to a sample of bank branches of a large...

...Sunil Kumar; Rachita Gulati Purpose The purpose of this paper is to appraise the efficiency, effectiveness, and performance of 27 public sector banks (PSBs) operating in India by using a two‐stage performance evaluation model. Design/methodology/approach Using the cross‐sectional data...

...Sunil Kumar; Rachita Gulati Purpose The purpose of this paper is to evaluate the extent of technical efficiency in 27 public sector banks operating in India and to provide strict ranking to these banks. Design/methodology/approach Two popular data envelopment analysis (DEA) models, namely, CCR...

...Saeed Al‐Muharrami Purpose The purpose of this paper is to examine historic rates of productivity change in Arab GCC banks. The paper planned to answer the following research questions: How did productivity develop during the period 1993‐2002? What was the cause for this change? Design...

...Mohamed Mostafa Purpose The major aim of this research is to measure the relative efficiency of the top 50 Gulf Cooperation Council (GCC) banks. The sensitivity of the results is also investigated. Design/methodology/approach Data envelopment analysis (DEA) was used to evaluate the relative...

...Fadzlan Sufian Purpose The purpose of this paper is to examine the long‐term trend in the efficiency of the Singapore banking sector. Design/methodology/approach The paper utilises the data envelopment analysis (DEA) window analysis methodology, which allows us to distinguish between three...

...Ramakrishnan Ramanathan Purpose The purpose of this paper is to assess the performance of banks in countries of the Gulf Cooperation Council (GCC). Design/methodology/approach Performances of 55 banks operating in countries of the GCC are examined in this study using data envelopment analysis...

...T.P. Hutchinson; E. Chekaluk; D. Cairns The paper re‐examines data published by Johnnie (Work Study, 1996) on the performance of two groups of bank workers on four examination subjects. This leads to a discussion of the application of the analysis of variance in contexts where there is one...

...Ashok Kumar; Jaideep Motwani Lending to small businesses has not been perceived to be profitable for banks. This paper demonstrates, by means of a case study, how a Midwest bank in the USA took a proactive approach to turn things around. The proposed reengineering process should produce savings...

...P.B. Johnnie Reviews the literature relating to job‐related testing, and describes a specific study which examined the test scores, on written tests, of urban and rural bank workers in a national bank. The purpose of the test was to determine the effect of location on test performance of the two...

...T.L. Salmon Examines the results of a questionnaire survey undertaken to investigate the use of work measurement and O&M techniques in banks and building societies. Discusses the methodology of the survey and the responses to individual questions of the questionnaire, as well as a comparison...