...) and the newly proposed method of importance-performance-productivity analysis (IPPA), 24 LARG activities were evaluated. Finally, the results were validated using data mining. Finally, a benchmarking index based on IPPA was introduced. Findings According to the proposed IPPA method, eight octants were...

... on their strategic importance and ease of Benchmarking via QA. The proposed approach has been examined in a dairy-manufacturing company. Findings Findings indicated supplying the imported machine parts, old machines and delayed new product introduction, respectively, as the most prominent supply, process...

... business. Also, it is difficult to improve the efficiency of a country’s logistics operations without a metric for evaluating and understanding logistics capabilities and efficiency. Therefore, the present study has developed In-country Logistics Performance Index (ILP Index) to propose a benchmarking tool...

...) and benchmarking analysis to help establish strategies that will help improve productivity. Considering the information confidentially the authors will call the ports according to their geographic location. The ports under study are the USA Southeast Port (Port of America), Central Asian Port (Port of Asia...

...Ernest Kissi; Clinton Aigbavboa; Prosper Babon-Ayeng Purpose The purpose of this study was to identify key areas for benchmarking (BM) towards the improvement of small and medium scale enterprises (SMEs) construction firms in developing countries. Design/methodology/approach The study employed...

... biases. Design/methodology/approach Using benchmarking as an example, the authors integrate the knowledge from performance management and cognitive psychology literature. Examples of cognitive biases possible during benchmarking are used to illustrate how the limitations of human mind might have...

...Qinqin Zeng; Wouter Beelaerts van Blokland; Sicco Santema; Gabriel Lodewijks Purpose Current literature presents limited measurement methods of quantifying manufacturers' performance with environmental concerns. The purpose of this paper is to construct a company performance index for benchmarking...

... colocation sites/departments, the purpose of this paper is to propose a benchmark operation to measure and compare the overall integrated people-process-performance (PPP) among different departments within cloud computing organization. The purpose of this paper is to motivate staff/units to improve...

..., as practical implications, the authors highlight benchmark teams and alternative sports tactics to help clubs become more efficient and achieve better sports results. Originality/value This paper contributes to sports efficiency literature by presenting a research procedure to identify the most accurate...

... on farm performance. To get more informative and useful results, it would be necessary to repeat the analysis with less aggregated data on subsidy payments. Practical implications One implication for farmers (and their advisers) is that many of them are less efficient than the estimated benchmark...

...Franco Maria Battagello; Livio Cricelli; Michele Grimaldi Purpose – The purpose of this paper is to test a way to overcome specific issues related to the assessment of the strategic capital and to propose a viable solution for its benchmarking. In order to fully appreciate this type of entity...

... generally and their standings in rankings particularly. The paper aims to discuss these issues. Design/methodology/approach – The key research questions of this study ask which performance indicators should be improved and which benchmarking partners should be chosen. Two selected universities have...

... improvement. Practical implications The result of this research makes it possible to represent the OEE as a benchmark that will be used to compare the performance of workover process. Originality/value This paper presents a successful and effective evaluation of OEE which will provide a useful...

... a standard method for benchmarking the SEE productivity of countries, regions and the globe. Social implications It is hoped that this research could have an important contribution to make in enabling society, government, business and policy makers to focus their discussions and actions on areas...

... peers in efficiency improvements. Research limitations/implications Railroads have invested heavily in technology over the years to enhance efficiency and productivity. However, two recent economic studies find that railroad productivity has slowed in recent years. The authors' benchmarking analysis...

...Cláudia S. Sarrico; Maria J. Rosa Purpose This paper aims to discuss methods for measuring and comparing the performance of Portuguese schools, confronting metric and practice benchmarking exercises. Design/methodology/approach Data on the schools was collected within the context...

... system (CPMS) for FM is introduced. The CPMS consists of four stages, combining quantitative benchmarking techniques with qualitative analysis in order to produce strategic objectives for business process improvement. Research limitations/implications The CPMS framework is currently being tested...

... Publishing Limited 2008 Supply chain management Distribution management Performance management Benchmarking Best practice The paper presents logistics and supply chain (SC) measures derived from a review of the existing supply chain case studies. The authors analysed cases...

... conclusions. Findings The benchmarking process revealed the areas in which the textile sector was lagging behind the excellence‐driven manufacturers. Furthermore, it detected their differences in specific measures of industrial management and business mentality. On a theoretical level, the analysis...

...Karen Anderson; Rodney McAdam Purpose The aim of this paper is to explore both the development and reconceptualisation of benchmarking and performance measurement within UK organisations, using a brief literature review, theoretical reconception and an empirical study of UK organisations...