... and private organizations. The research model and hypotheses were tested using structured equation modeling. Findings The results support the positive impact of a set of four PA best practices on PA satisfaction. It shows that PDC is an enabler for the effective deployment of PA practices. It also...

... seven SCM practices, i.e. supplier collaboration, flexibility with partners, usage of internet, customer focus (CF), lean production (LP), internal integration (II) and quality management (QM). It assumes that the best-performing firms must be the ones implementing the best practices. t-test...