Keywords: Business process improvement
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Journal Articles
International Journal of Productivity and Performance Management (2024) 73 (11): 161–189.
Published: 31 October 2023
... . Overall, research outcomes are discussed in Section 6 , whereas, Section 7 concludes the results that are reflected in recommendations for the case company followed by the study limitation and future studies. Order-to-cash (O2C) Business process improvement Lean six sigma Process performance...

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