... from strategic, tactical and operational levels from four manufacturing sectors to produce case studies. A modified strategic alignment theory framework was used to code, compare and contrast narratives on perceived productivity antecedents, definitions, compatibility with the definition from the UK...

... may be seen at http://creativecommons.org/licences/by/4.0/legalcode Order-to-cash (O2C) Business process improvement Lean six sigma Process performance metrics Value stream mapping Case study The objective of this study is to improve the order-to-cash (O2C) business process...

.... Thereafter, stakeholders' opinions are collected and analyzed using total interpretive structural modeling (TISM) approach to explore the interrelationships among the factors of sustainable MSWM system. These relationships are further validated through the empirical investigation of the real-life case study...

... existence including USA and Europe. It has seven plants in India and the case study is conducted at one of the plants. It has TS 16949, ISO 9001 and ISO 14001 certifications. The organization manufactures/assembles the various types of driveline parts/components and steering systems. ABCL manufactures...

... in this study. The different paths/links in the developed M-TISM model were further validated by using the Mahindra-Ford alliance case study. Findings In this study, a total of seven critical factors were identified using an extensive literature review, and a hierarchical model was developed. Results show...

... from 10 key suppliers. Warehouse processes are simulated to answer reflect upon the stated hypothesis. In this case study we use FlexSim as a simulation tool, which allows us to conceptualise, document, perform simulations, analyse and evaluate the dynamic behaviour of the system. User of mixed...

...Andrés Muñoz-Villamizar; Carlos Yohan Rafavy; Justin Casey Purpose This research is inspired by a real case study from a pump rental business company across the US. The company was looking to increase the utilization of its rental assets while, at the same time, keeping the cost of fleet...

... study is based on the interlacement of the Yin's method about case studies and the DMAIC method for the improved deployment of LSS. Findings The analysis of this case study shows that the company attained to benefit financially, operationally and organizationally from the implementation of LSS...

.../methodology/approach The study uses an exploratory case study with three representative national-level healthcare firms in India. A multiple case study methodology was utilized to explore the relationships between GSP and VCF. Findings The findings of the study suggest that several strategies for GSP...

... through literature review and analysis of a case study. Thirteen such sustainable practices are identified. Thereafter, with expert inputs, nine sustainable practices are shortlisted and considered for the evaluation of the sustainability index in the proposed framework. Graph Theory Matrix Approach has...

... to systematically assist and guide OEE practitioners in a case study. Findings The review of OEE literature found that there is a lack of improvement frameworks with systematic steps specifically developed for OEE implementation. Conversely, a review on improvement frameworks of different methodologies revealed...

...A.K. Siti-Nabiha; Sangita Jeyaram; Dayana Jalaludin Purpose This paper investigates how an externally imposed programme with the objective of improving the income of the poor is measured and managed by a public agency in Malaysia. Design/methodology/approach A qualitative case study approach...

... the characteristics of performance measurement in cross-functional and supplier-oriented purchasing and supply management (PSM) practices. It clarifies the purposes and content of performance measurement in three PSM practices. A multiple case study approach is utilized in this study. Each of the cases...

..., a case study was conducted to validate the practicability of the method by assessment of industry capability and advancement. Findings – Based on the responses received from the questionnaire, a maturity profile was constructed for each project, displaying percentages of R&D efforts along...

... that influence maintenance effectiveness. A model for quantifying individual workers' performance is introduced. A case study carried out in an electronic packaging company for verification and validation purpose demonstrates the developed model is efficient, accurate, flexible and feasible. Originality/value...