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1-2 of 2
Keywords: Cause and effect analysis
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Journal Articles
Reverse logistic process control measures for the pharmaceutical industry supply chain
Available to Purchase
International Journal of Productivity and Performance Management (2009) 58 (2): 188–204.
Published: 16 January 2009
... for guiding one towards the responsibilities of the different organizations concerning reverse logistics. This is further developed into a Cause and Effect analysis, performed on the supply chain and the hypothesized problem areas. Improvement concepts were then considered in the use of RFID, consistent...
Journal Articles
Using Six Sigma DMAIC to improve credit initiation process in a financial services operation
Available to Purchase
International Journal of Productivity and Performance Management (2008) 57 (8): 659–676.
Published: 31 October 2008
... Sigma Poka‐yoke Cause and effect analysis Credit management Financial services The purpose of this case study is to analyze the credit initiation process for mid‐level corporate credit card customers at a major US financial services operation, using Six Sigma tools in order to determine...
