... to measure the quality of a PMS – and the high performance organization (HPO) framework – used to measure the quality of an organization and thereby its ability to achieve sustainable high competitive performance – are applied at three Yemeni private telecom companies. Findings There is a considerable...

... of PMMS and in the context of SMEs. SME IT artifact Information system Managerial performance Competitive performance Effective use Performance measurement and management system The need for a better conceptualisation, contextualisation and explanation of the use of PMMS and a better...