... the theoretical framework in order to better understand facets of learning regarding the design of performance measurement. Findings Workplace learning theory provides a deeper understanding of how the mechanisms of performance measurements support control or improvement purposes. The authors propose...

...Nicholas John Wake Purpose – The purpose of this paper is to question whether the balanced scorecard provides an appropriate control mechanism for management control of knowledge workers. Design/methodology/approach – A case study approach is taken to explore the way in which management...

...E. Teimoury; M. Fesharaki; A. Bazyar Purpose The purpose of this paper is to examine the impact of governance modes (trust and unilateral control) on new product development (NPD) performance and the mediating role of tie strength. Design/methodology/approach Survey research was conducted...

...Arie Halachmi; Nico P. Mol; Robert J.M. Beeres Purpose Sets out to stress the need to adjust performance management to the deficiencies inherent in the output controls within The Netherlands defence forces. Design/methodology/approach By analysing the management control reforms of the recent...

...Tope Adeyemi‐Bello The commitment or loyalty of organizational members is one of the important determinants of leadership success. This study examines the relationship between leaders’ locus of control and value orientation to the performance of the members in a type of not‐for‐profit organization...

...Lloyd J. Taylor Compares alternative buffer control systems used in a flow process, assembly line manufacturing system. Follows a literature analysis with the use of computer simulation to assess and measure the effects of each system on overall production performance, and individual workstation...

...Naceur Jabnoun While quality has been widely accepted as essential in today’s global competition, limited work has been conducted on the management processes that lead to it. This paper addresses the control processes in quality assurance and total quality management. The generic management control...

... as and when there are spare resources elsewhere. Control Dismissal Sickness © MCB UP Limited 1994 ...