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Keywords: Costa Rica
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Journal Articles
Work Study (1999) 48 (7): 250–256.
Published: 01 December 1999
... or simple endowment factors. Analyzes several TQM domains (those used within the criteria for the Malcolm Baldrige Award) to identify whether Costa Rica has the capability to provide a key complex factor: the ability to absorb quality management methodologies. Concludes that Costa Rican organizations do...
