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Keywords: Customer integration
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Journal Articles
International Journal of Productivity and Performance Management (2021) 70 (7): 1907–1929.
Published: 11 August 2021
... hypotheses. Findings The findings showed that supplier and customer integration were not drivers of EXP, but internal integration positively impacted EXP. In addition, internal and customer integration positively affected SCP, while supplier integration did not. Also, SCP positively impacted EXP...

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