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1-20 of 29
Keywords: Decision making
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Journal Articles
Integrating artificial intelligence into performance measurement and management: a systematic literature review
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International Journal of Productivity and Performance Management 1–44.
Published: 11 February 2026
... operational efficiency and enables organizations to respond more effectively to rapidly changing environments. This study investigates the advantages of incorporating AI in the performance measurement and management to improve decision-making processes, through the transition from Industry 4.0 to 5.0...
Journal Articles
Exploring the critical drivers of blockchain technology adoption in Indian industries using the best-worst method
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International Journal of Productivity and Performance Management (2025) 74 (4): 1267–1296.
Published: 20 September 2024
.../approach This study presents a robust multi-criteria decision-making framework for assessing blockchain drivers in selected Indian industries. We initiated with an extensive literature review to identify potential drivers. We then sought the opinions of experts in the field to validate and refine our list...
Includes: Supplementary data
Journal Articles
E-fulfillment performance evaluation for an e-tailer: a DANP approach
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International Journal of Productivity and Performance Management (2020) 69 (4): 741–773.
Published: 04 September 2019
.... IS, marketing system and operations) need to be factored in while evaluating the e-fulfillment performance, it may be considered as a complex multi-criteria decision-making problem. This study used decision-making trial and evaluation laboratory (DEMATEL) based analytic network process (DANP) to investigate...
Journal Articles
The use of performance measurement information in the work of middle managers
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International Journal of Productivity and Performance Management (2017) 66 (4): 479–499.
Published: 10 April 2017
...), and individual intuition and experiential knowledge (informal controls) on strategy implementation and decision making. The study also identifies hindrances to the use of measurement information. Design/methodology/approach The study is carried out as a semi-structured interview study in Finnish companies...
Journal Articles
Key indicators of rice production and consumption, correlation between them and supply-demand prediction
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International Journal of Productivity and Performance Management (2015) 64 (8): 1113–1137.
Published: 09 November 2015
... discussing the appropriateness of these two techniques for forecasting production and consumption of rice, their forecasting outcomes will help in logistical and operational planning of the resources at national level, farmers’ level and traders’ level. Decision making Demand management...
Journal Articles
Improvement process selection framework for the formation of improvement solution alternatives
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International Journal of Productivity and Performance Management (2015) 64 (5): 702–722.
Published: 08 June 2015
...Shye-Nee Low; Shahrul Kamaruddin; Ishak Abdul Azid Purpose – The purpose of this paper is to investigate multiple criteria decision-making (MCDM) processes within a flow-line production-improvement activity. Investigation can lead to understanding of how a process improvement framework influences...
Journal Articles
The performance-improving benefits of a radical innovation initiative
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International Journal of Productivity and Performance Management (2015) 64 (3): 356–376.
Published: 02 March 2015
...? The goal is to determine the types of early stage concepts that are developed, their potential performance impact on the existing business and their potential value to the organization ex ante decision making with respect to choice of projects to pursue. Design/methodology/approach – The authors...
Journal Articles
Deliberative attention management
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International Journal of Productivity and Performance Management (2013) 62 (2): 130–155.
Published: 11 January 2013
... view was that the decision‐making challenge of matching of problems, solutions, and actors within an organization is constrained by the limited attention capacity of individual decision makers, and that organizations therefore allocate and channel environmental stimuli to individual decision makers...
Journal Articles
A framework for business analytics in performance management
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International Journal of Productivity and Performance Management (2012) 62 (1): 110–122.
Published: 30 November 2012
...Marten Schläfke; Riccardo Silvi; Klaus Möller Purpose Increased business competition requires even more rapid and sophisticated information and data analysis. These requirements challenge performance management to effectively support the decision making process. Business analytics is an emerging...
Journal Articles
A “system dynamics‐based Balanced Scorecard” to support strategic decision making: Insights from a case study
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International Journal of Productivity and Performance Management (2011) 60 (5): 446–473.
Published: 21 June 2011
... with the decision‐making processes of the agents acting within it” (Sterman, 2000 , p. 107), but also that the behaviour of a system arises from its causal structure, as discussed in Section 4. The BSC lacks dynamics, since it does not properly consider the effect of the dynamics existing within a system, i.e...
Journal Articles
A performance measurement view of IT project management
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International Journal of Productivity and Performance Management (2011) 60 (2): 132–151.
Published: 18 January 2011
..., the capacity to disseminate the knowledge generated, and the potential to serve as a basis for decision making (Ensslin et al., in press). This research is relevant because many companies have used project management as a tool to produce competitive advantage (PWC, 2004), and the present study...
Journal Articles
The interrelations of decision‐making rationales around BSC adoptions in Finnish municipalities
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International Journal of Productivity and Performance Management (2009) 58 (8): 787–802.
Published: 30 October 2009
...Antti Ilmari Rautiainen Purpose The purpose of this paper is to analyze the interrelations of the decision‐making rationales around accounting performance measurement (PM) adoptions in Finnish municipalities. Previous studies informed by new institutional sociology (NIS), have tended to assume...
Journal Articles
How much does performance matter in strategic decision making?
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International Journal of Productivity and Performance Management (2009) 58 (5): 437–459.
Published: 19 June 2009
...Said Elbanna; Rabia Naguib Purpose The purpose of this paper is to explore the influence of two aspects of firm performance: financial and business performance and organizational effectiveness, on three dimensions of the strategic decision‐making process, rationality, intuition, and political...
Journal Articles
Fuzzy logic and performance evaluation: discussion and application
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International Journal of Productivity and Performance Management (2008) 57 (3): 237–246.
Published: 07 March 2008
...Hooshang M. Beheshti; James G. Lollar Purpose This paper seeks to describe the development of the fuzzy logic model approach to decision making and its value for managers by illustrating its application to employee performance appraisals. Design/methodology/approach An extensive literature...
Journal Articles
An empirical investigation of manufacturing performance measures utilization: The perspectives of executives and financial analysts
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International Journal of Productivity and Performance Management (2007) 56 (3): 187–204.
Published: 20 March 2007
... for the organization (Kaplan, 1994). © Emerald Group Publishing Limited 2007 Performance measures Information exchange Manufacturing industries Decision making Financial analysis Consistent with the “universal” theme to performance measurement, Keegan et al. (1989) presented the PMM...
Journal Articles
Local government financial key performance indicators – not so relevant, reliable and accountable
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International Journal of Productivity and Performance Management (2005) 54 (5-6): 451–467.
Published: 01 July 2005
... and depreciation figures, are irrelevant for decision‐making [2] . To maintain confidentiality, councils classified as being on financial watch will be referred to as C1‐C28, non‐risk councils G1‐G28 and any others as C29‐C31. In today's society both public and private organisations, and their citizens...
Journal Articles
A simulation of a workflow management system
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Work Study (2003) 52 (5): 256–261.
Published: 01 September 2003
... Simulation Workflow Software Decision making Management systems This paper has shown how a simple yet functional discrete‐event simulation system can be implemented on a spreadsheet to be used as a tool when developing CSCW systems that involve a workflow component. Simulation of the workflow...
Journal Articles
Analyzing alternatives for improvement in supply chain performance
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Work Study (2002) 51 (1): 32–37.
Published: 01 February 2002
... constitutes a framework for considering such alternative approaches to the improvement of supply chain performance. Saaty (1980) introduced the analytic hierarchy process (AHP) for choosing the most suitable alternative, which fulfils the entire set of objectives in a multi‐attribute decision‐making...
Journal Articles
Work Study (2000) 49 (5)
Published: 01 September 2000
... it to decide for yourself whether this offers timeless wisdom or just some simple, common-sense, and practical advice. However, you will find it interesting to do so! Keywords Leadership, Management styles, Decision making Michael Eisner, Jack Welch, Henry Ford, Andrew Carnegie - imagine that you...
Journal Articles
Work Study (1999) 48 (5)
Published: 01 September 1999
... © MCB UP Limited 1999 --> Problem solving Methodology Decision making Thinking styles The Next Common Sense: Mastering Corporate Complexity through Coherence Michael Lissack and Johan RoosNicholas Brealey PublishingISBN 1857882407$25 Keywords: Problem solving...
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