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Keywords: External efficiency
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Journal Articles
International Journal of Productivity and Performance Management (2025) 74 (8): 2701–2729.
Published: 11 April 2025
... 2025 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Service productivity Service business models Internal efficiency External efficiency Capacity efficiency The service sector has become progressively more significant and influential...
Includes: Supplementary data
