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Keywords: Flexible strategy game-card
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Journal Articles
Total interpretive structural modelling (TISM) of strategic performance management for Indian telecom service providers
Available to Purchase
International Journal of Productivity and Performance Management (2014) 63 (4): 421–445.
Published: 08 April 2014
... and subscribers’ perspective. Design/methodology/approach – An evolving performance management framework, i.e. flexible strategy game-card has been taken as the basis to develop the strategic performance management model, where strategic factors have been identified through thematic content analysis...
