.... Design/methodology/approach A system which consists of a mathematical scheduling model that interacts with a forecasting model and repair time standards to allocate resources in maintenance departments is presented. Information was obtained from observations at three transit facilities in the Central...

...Anna Baines Examines a number of forecasting techniques used by managers to control operations, emphasising especially the potential dangers of subjective forecasting. Discusses qualitative analysis, in particular the commonly used Delphi method. Considers forecasting performed bymeans...