... not prioritise their own professional development due to their inability to diagnose and source appropriate training, their focus on immediate operational needs and a lack of free time to undergo development activities. As primary income generators of franchise businesses; organisational effectiveness and growth...

...Paul Davis Bakers have a demanding, very “hands‐on” job. Persuading them to attend college for training and to acquire qualifications is not easy. This paper outlines the problems and shows steps taken by one particular Australian franchise baking operation to address these problems. Suggests...