... in the healthcare literature. Performance Hospitals Brazil TOPSIS Neural networks Health services The availability of resources within healthcare systems worldwide and their equitable and efficient allocation are central issues for the delivery of universal health coverage. However, inefficiencies...

... organizational patterns of action and supporting managerial decision‐making. Effectiveness Health services Health care Performance management Knowledge Evidence‐based The wide range of activities which fall within healthcare management's sphere of responsibilities may be best viewed from...

... operation (Tsoukas and Vladimirou, 2001). © Emerald Group Publishing Limited 2011 Effectiveness Knowledge management Knowledge Health services Secondary healthcare Hospitals Finland Several respondents found the concept of effectiveness a multifaceted one; vast and difficult...

... contribution. © Emerald Group Publishing Limited 2011 Balanced Scorecard Performance measures Health care Case studies Health services Sweden The Swedish health system has, during the last decade, experienced an extensive reorganisation involving cost reduction, downsizing...

... Health services Non‐governmental organizations Developing countries The “Universal Declaration of Human Rights” and “The Millennium Declaration”, speak to the necessity for guaranteeing basic human rights for all persons. These documents in particular call for action to care for the health...

...@unisa.edu.au © Emerald Group Publishing Limited 2008 Balanced scorecard Health services In healthcare, the balanced scorecard is the current “meal for today”, with consultants advocating this “miraculous treatment” (Aidemark, 2001 , p. 23). The healthcare industry has a long tradition...

... providers of health care, but private providers deliver about 10 percent of all health services. All counties can contract with private providers, which are mainly done in primary care. The Swedish health care is relatively unified compared to other countries, with county councils and municipalities serving...