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Keywords: Hospitality industry
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Journal Articles
International Journal of Productivity and Performance Management (2013) 62 (3): 317–322.
Published: 08 March 2013
...Jithendran Kokkranikal; Jiju Antony; Hasib Kosgi; Erwin Losekoot Purpose The purpose of this paper is to present some of the fundamental barriers and challenges in the use of Six Sigma as a business improvement methodology in the hospitality industry. Design/methodology/approach The approach...
