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Journal Articles
Public trust and performance measurement in charitable organizations
Available to Purchase
International Journal of Productivity and Performance Management (2014) 63 (6): 779–796.
Published: 08 July 2014
... and charity performance measurement. Findings – Indicators of public trust in charities are not only related to some conventional criteria for evaluating charity performance, but also shed light on “soft” factors which are relatively new criteria used to assess performance. Furthermore, measuring public...
