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Keywords: Insurance
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Journal Articles
Performance analysis and benchmarking of general and health insurance companies of India: a three stage DEA study
Available to Purchase
International Journal of Productivity and Performance Management (2025) 74 (5): 1676–1699.
Published: 22 November 2024
...Sapna Malya; Sajeev Abraham George Purpose This paper analyses and benchmarks the performance of the general and health Insurance companies in India, considering their production, capital allocation and investment efficiencies as three distinct stages. Design/methodology/approach A three stage...
Journal Articles
Developing high performance work system for Indian insurance industry
Available to Purchase
International Journal of Productivity and Performance Management (2017) 66 (3): 320–337.
Published: 06 March 2017
... a conceptual model of HPWPs for insurance companies of India. Design/methodology/approach A structured questionnaire comprising of 35 HPWPs with a five-point rating scale has been used. Model is based on two important paradigm of HR practices – employees’ awareness and perception for HPWPs. Factor analysis...
