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Keywords: Key activity indicators
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Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (10): 3000–3026.
Published: 12 August 2022
...Sebastiano Di Luozzo; Richard Keegan; Roberto Liolli; Massimiliano Maria Schiraldi Purpose This paper discusses the concept, definition and usage of Key Activity Indicators (KAIs) and their integration within a Performance Measurement and Management system (PMM). Design/methodology/approach...
