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Keywords: Key performance indicators
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Journal Articles
Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (10): 3000–3026.
Published: 12 August 2022
... is reported to report an example for guiding KAIs adoption. Findings This research shows that the scientific background concerning KAIs is still not mature. Moreover, the paper defines the role of KAIs for measuring operational activities and their possible connection with Key Performance Indicators (KPIs...
Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (10): 2919–2948.
Published: 25 July 2022
.../approach The methodological approach uses concepts from key performance indicators (KPIs) and multi-criteria decision analysis (MCDA) based on the fuzzy AHP (FAHP) methodology to weight the criteria related to fundamental points of view (FPVs) and critical success factors (CSFs). Findings Data...
Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (7): 2022–2045.
Published: 05 April 2022
... to link implementation of Lean practices more effectively in Indian hospitals to improve hospital performance at operational and financial levels. Indian healthcare Hospital performance assessment Key performance indicators Lean management Factor analysis Structural equation modeling...
Includes: Supplementary data
Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (5): 1338–1367.
Published: 30 November 2021
... positioning, distribution channel, type and line of product). Moreover, the objective was to define which key performance indicators (KPIs) should be measured according to the chosen strategy, and finally to evaluate the alignment of luxury fashion companies with the proposed indicators. Design/methodology...
Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (3): 625–658.
Published: 27 July 2021
... and changing environments. Performance measurement and management PMM Key performance indicators Alignment Strategy implementation Business strategy Given this context and the rising interest regarding this research domain, our contribution aims to introduce new theory that – dealing...
Journal Articles
International Journal of Productivity and Performance Management (2022) 71 (1): 25–57.
Published: 12 November 2020
... option that yields social, economic and environmental benefits. This study aims is to identify and evaluate the key performance indicators (KPIs) of the remanufacturing supply chain (RSC). Design/methodology/approach The KPIs of RSC are classified along with the five primary management processes...
Journal Articles
International Journal of Productivity and Performance Management (2020) 69 (9): 2069–2087.
Published: 04 July 2019
... Malaysia’s public sector performance management journey truly began with the introduction of planning programming and budgeting system (PPBS) in the late-1960s, it saw a discernible shift under the key performance indicator (KPI) system introduced in 2005. With its emphasis on measurable performance...
Journal Articles
International Journal of Productivity and Performance Management (2018) 67 (5): 916–934.
Published: 11 June 2018
...Naqi Sayed; Camillo Lento Purpose The purpose of this paper is to identify key performance indicators (KPIs) for environmental consulting firms, explore their causal linkages and develop a strategy map around the balanced scorecard (BSC) perspectives. Design/methodology/approach Relevant KPIs...
Journal Articles
International Journal of Productivity and Performance Management (2015) 64 (6): 784–810.
Published: 13 July 2015
... disaster response and reconstruction projects. The system is divided into five categories with several key performance indicators (KPIs) being identified for each; identifiers are qualitative and quantitative, as well as financial and non-financial. Findings – Empirical testing of the system...
Journal Articles
International Journal of Productivity and Performance Management (2012) 61 (6): 672–690.
Published: 20 July 2012
..., the performances are usually measured and evaluated through the collection of data in terms of key performance indicator (KPI), key success factor (KSF) and key performance factor (KPF) across the partner organization's borders. All these performance factors should provide a succinct overview...

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