Keywords: Knowledge work
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Journal Articles
Journal Articles
International Journal of Productivity and Performance Management (2024) 73 (7): 2116–2135.
Published: 16 November 2023
...Felix Preshanth Santhiapillai; R.M. Chandima Ratnayake Purpose The purpose of this study is to investigate the integrated application of business process modeling and notation (BPMN) and value stream mapping (VSM) to improve knowledge work performance and productivity in police services. In order...
Journal Articles
International Journal of Productivity and Performance Management (2015) 64 (4): 479–498.
Published: 13 April 2015
...Miikka Palvalin; Maiju Vuolle; Aki Jääskeläinen; Harri Laihonen; Antti Lönnqvist Purpose – New Ways of Working (NewWoW) refers to a novel approach for improving the performance of knowledge work. The purpose of this paper is to seek innovative solutions concerning facilities, information...
Journal Articles
International Journal of Productivity and Performance Management (2011) 61 (1): 93–109.
Published: 02 December 2011
... that could be distinguished underlying the various quantity and quality inputs and outputs (see Table I). P.R.A. Oeij can be contacted at: peter.oeij@tno.nl © Emerald Group Publishing Limited 2012 Productivity Quality Knowledge work Service industry Manufacturing Q4‐model...

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