... characterize police services due to a high number of activities, resources and stakeholder involvement. Implementing lean thinking in this context is significantly challenging, and the literature on this topic is limited. This study addresses the applicability of the hybrid BPMN-VSM approach in police services...

... 11 2021 28 04 2022 13 05 2022 15 05 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Lean thinking Perceived adoption of lean principles Lean production Operational performance Good manufacturing practices Uncertainty...

... stakeholders, this research highlights how deploying Lean thinking can improve significantly urban logistics achieving up to 25% improvement in the number of stores served per shift. Practical implications From an academic point of view, this study emphasizes the importance of continue applying...

...Saad Zighan; Ahmed EL-Qasem This paper is a case study considering how lean thinking could be rolled out at business schools in Jordan to enhance the employability of graduates through identifying and eliminating non–value-added activities of the curriculum, syllabus and the intended learning...

...Gopalakrishnan Narayanamurthy; Anand Gurumurthy; Raju Chockalingam Purpose Lean thinking (LT) has been implemented in various manufacturing and service sectors. But, only a few published research articles have developed a framework describing the procedure for implementing LT in an educational...