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Keywords: Lectures
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Journal Articles
Work Study (2003) 52 (5): 234–243.
Published: 01 September 2003
...K. Devinder; Biplab Datta Suggests that, as a service industry, education must pay attention to the quality of its “products” and its relationships with its “customers”. Investigates students’ perceptions of the quality of lectures offered in an institute imparting professional courses. Identifies...

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