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Keywords: New public management (NPM)
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Journal Articles
Performance measurement and management in the public sector: state of the art and research opportunities
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International Journal of Productivity and Performance Management (2021) 70 (7): 1629–1654.
Published: 06 October 2020
...Patrizia Garengo; Alberto Sardi Purpose Since the 1980s, performance measurement and management (PMM) has been described as an essential element of new public management (NPM) reforms. The purpose of this paper is to provide an overview of the current state of the art and future research...
