Keywords: Non-financial performance measures
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Journal Articles
International Journal of Productivity and Performance Management (2020) 70 (1): 41–64.
Published: 12 March 2020
...Nripendra Kumar; Kunal K. Ganguly Purpose The purpose of this research paper is to identify the non-financial e-procurement performance measures and find out whether these non-financial performance measures are leading indicator of impact on firm financial performance by adoption of e-procurement...
Journal Articles
International Journal of Productivity and Performance Management (2018) 67 (5): 916–934.
Published: 11 June 2018
... are initially expected to be important may be revealed to play a much lesser role; whereas, KPIs which are initially expected to drive other KPIs may be revealed to be largely be an outcome of others and KPIs. Key performance indicators Balanced scorecard Non-financial performance measures DEMATEL...

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