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Keywords: Obstacles
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Journal Articles
International Journal of Productivity and Performance Management (2024) 73 (6): 1856–1884.
Published: 03 October 2023
... research topic is the ISO 9001 implementation process (e.g. Esgarrancho and Cândido, 2020), which includes the motivations for certification, critical success factors and obstacles faced during the implementation of the standard (e.g. Sfakianaki and Kakouris, 2020 ; Carvalho and Medeiros, 2022...

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